1. Information We Collect

When you interact with our website or services, we may collect:

Personal Information:
Name, email address, phone number, address, and any information you voluntarily provide when filling out our contact, estimate, or quote request forms.

Technical Information:
IP address, browser type, device information, pages visited, and interactions on our website (collected via cookies or similar technologies).

Transactional Information:
Details related to your service inquiries, projects, and communications with our team.

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2. SMS Communications & Consent

By providing your phone number through our website forms, estimate requests, service bookings, or direct communication, you expressly consent to receive SMS text messages from Overseas Wood Design related to:

• Appointment scheduling and confirmations

• Project updates

• Service notifications

• Customer support communications

• Billing notifications (if applicable)

• Promotional offers (only if separately opted in)

Message frequency may vary depending on your interaction with us.

Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

After opting out, you will no longer receive SMS messages from us unless you re-subscribe.

Your consent to receive SMS messages is not a condition of purchase.

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3. How We Use Your Information

We use the information collected to:

• Provide quotes and respond to your requests.

• Schedule and manage projects and services.

• Communicate via phone, email, or SMS regarding your inquiries or services.

• Improve our website, services, and customer experience.

• Send updates or promotions (only if you have explicitly opted in).

• Comply with legal obligations or resolve disputes if necessary.

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4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

You can control cookie preferences through your browser settings. Disabling cookies may limit some functionalities of our site.

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5. Sharing of Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
 

6. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
 

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or request deletion of your personal data.

• Withdraw consent for SMS or marketing communications at any time.

• Request more details about how your data is processed.

To exercise these rights, please contact us at: info@overseaswooddesign.com
 

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before sharing personal information.
 

9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
 

11. Contact Us

Overseas Wood Design
724 Main St - Unit J
Hyannis, MA 02601
United States

Phone: (508) 648-4700
Email: info@overseaswooddesign.com